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Payment Instruction

Deposit

To secure your reservation, we require the deposit of at least 35% – 50% of the total trip cost. It can be processed by 1 of the 2 options below:

Option 1: OnePay

We connect with OnePay Payment Gateway to accept Online Card Payment (www.onepay.vn). All of your card information is processed through SSL protocol with international card security standards. Your card information will not be stored in our system (merchant) with international security standard. We will send you the link to fill out the form and you will make the online payment by following the listed steps.

Please note that all credit transactions will be charged an extra 3% service fee.

Option 2: Bank Transfer

Transfer your prepayment to our bank account, details as below:

Bank Name : Techcombank
Bank address : 72 Tran Hung Dao Street, Hoan Kiem District, Hanoi, Vietnam
Swift Code : VTCBVNVX
Bank account Number: 108200 84479026
Beneficiary : Tropical Sails Co., Ltd, 21 Hang Dong Street, Hoan Kiem District, Hanoi, Vietnam

Kindly notice that our prices are not inclusive of transfer fees levied by your bank and oversea banks – please ask your bank to transfer the sum prior to deduction to avoid any shortfall.

We reserve the right to release part or full booking if the deposit is not completed by the deadline.

Other Payment (Balance, Drink Bills…)

Option 1: Card Payment

We accept card payments, including Credit, Debit, ATM, but we do not accept AMEX cards. Please note that all card transactions will be charged an extra 3% service fee.

Option 2: Cash

Payment in Vietnam Dong (or AUD, EUR) is to be made equivalent to the amount in United States Dollars at the official exchange rate of the VietcomBank at the time of payment.